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Formerly Data Cloud

One customer profile, every team

Salesforce Data 360 unifies your data into a single, real-time profile — resolving identity, powering segmentation and activating audiences across Marketing Cloud, Agentforce and the rest of your stack.

What we do with Data 360

From raw data to activated audience

Ingest

Data streams

Connect sources into DLOs — CRM, web, commerce, files and external systems.

Resolve

Identity resolution

Unify records into a single individual with rulesets you can trust.

Model

Data model & graphs

Map to DMOs and build data graphs that power marketing and AI.

Activate

Segments & activation

Build segments and activate to Marketing Cloud, ads and partners.

1
unified profile per customer
Real-time
data & segmentation
AI-ready
grounding for Agentforce
Any source
CRM, web, commerce, files
Why it matters

The foundation under everything

Marketing Cloud journeys, Agentforce agents and analytics are only as good as the data beneath them. Data 360 is the layer that makes them accurate, personal and real-time.

  • Powers 1:1 personalization in Marketing Cloud
  • Grounds Agentforce agents in trusted data
  • Retires brittle point-to-point integrations
  • Gives every team the same customer view
IMAGE / GRAPHIC
Unified profile & identity graph

Give every team one view of the customer.

We'll assess your sources and design an identity and activation plan built for marketing and AI.